The response time to respond to this manufacturing plants Quotes was resulting in lost sales.

OTD  Below 50%

Parts Overdue Backlog > $8M

• Implemented QCPC-turn backs
• Chartered improvement projects to solve root cause issues
• Began routine audits to continuously improve

• Greatly reduced # of Invoices to be re-worked
• Increased 1^st Pass Yield of A/R Invoices (%C&A)
• Increased productivity of Accounting staff
• Quicker cycle time for Invoice creation

OTD  Greater 80%

Parts Overdue Backlog > $4M