Process Improvement – A/R Invoicing Accuracy

//Process Improvement – A/R Invoicing Accuracy
Process Improvement – A/R Invoicing Accuracy2019-05-21T19:26:46+00:00

Company Overview: $1.5B Aviation Operator & Repair Center

Process Improvement

Performance Issue

The response time to respond to this manufacturing plants Quotes was resulting in lost sales.

OTD  Below 50%

Parts Overdue Backlog > $8M


Improvement Approach

  • Implemented QCPC-turn backs
  • Chartered improvement projects to solve root cause issues
  • Began routine audits to continuously improve


  • Greatly reduced # of Invoices to be re-worked
  • Increased 1st Pass Yield of A/R Invoices (%C&A)
  • Increased productivity of Accounting staff
  • Quicker cycle time for Invoice creation

OTD  Greater 80%

Parts Overdue Backlog > $4M